Navdesk Software (MAC OS X): Navdesk Installation and Map Install Guide

MAC OS X Navdesk Installation Guide - Latest v7.50.0202

The Mac OS X+ version of Navdesk is compatible with Navman devices from 2012 onwards.

1) Download the NavDesk software on the following link and run it. Navdesk is only compatible with OS X 10.0 to 10.11 only.

Click here to Download the Mac Version of Navdesk (Australia)

Click here to Download the Mac Version of Navdesk (New Zealand)

2) Double click on the Navdesk.dmg file. A window will appear and double click on the Navman installer.pkg

If an error appears that does not allow you to install the Navdesk software, please click on the link below to resolve this issue.

Click here to overcome Apple OS error during Installation of NavDesk

3) Click Continue

4) Click Agree to continue the installation and to agree to the terms and conditions

5) To install to the default and preselected directory, Click on Install. If you wish you install to a custom directory, click on “Change Install Location”. Navigate to the drive location you wish to install Navdesk then click “Continue”

6) Once the Installation was Successful appears on the screen, Click on Close. If you experience any errors at this stage, please note down any error messages and contact our technical support team on 1300 628 626 (AU) or 0800 466 286 (NZ)

7) Go to the Main Desktop and Click on “GO” at the top, then Click on “Applications”.

8) Look for Navdesk then double click on Navdesk to open the program.

Map Install Guide for Mac OS X

1) Download the Navdesk Mac software from the following links at the top of this page in part 1.

**This should install NavDesk Version 7.50 on your Mac. (If your Navdesk is already
this version, there”s no need to do this step. Please proceed to the next step)

2) Download the correct Map Data file from the following link for your model and save it onto your Desktop under “My Maps” Folder. To create the folder, click on the desktop, Go to “File” at the top select “New Folder” and enter the name of the folder.

**Please make sure that the folder contains this map data file only. This is a directory on
your computer and not in the Navman GPS.

Click here to go to Navman AU Mapping Page

Click here to go to Navman NZ Mapping Page

3) Once done with the download, connect the device to the computer, switch it on and
Wait for it to display the computer connection screen. If prompted, please select “Computer”

4) To Open NavDesk. Click on the Desktop, then “GO” button at the top toolbar then select “Applications” . Look for Navdesk and double click on it.
**It is recommended that you create a shortcut button on your Desktop for easy access. Simply click and hold the Navdesk icon and drag it onto your Desktop. A shortcut has now been created.

5) Go to “My Navman” then “Unlock Features”. Enter the product key that was given to you via e-mail; enter it all in upper case.
**Please be reminded that we do not use the number “1” on the code. If you see one, change it to a letter “I” for Indigo.
Then Click on “Continue”. Follow the prompts to complete the process then click on “Finish”

6) Click on “My Maps”

7) On the right hand side under “Loadable Maps”, Click on the “Open” button

8) Click on “Desktop” on the left hand side and select “My Maps” folder and then the Map ISO you downloaded at step 2 to unlock then click “OPEN”

9) Tick the country of maps you want to install and select “Install Maps” at the bottom.
**The maps will now proceed to install and will prompt when completed.

10) To recover any subscriptions on the device, Click on “My Subscriptions” and then “Recover Subscriptions” at the bottom then click “YES”. Navdesk will prompt when this is completed.

11) Right click on the Navman drive icon on your Desktop and select "Eject ".
You can now disconnect your Navman and close down Navdesk. Map installation is now complete.

If you have installed International Maps, follow the steps below to access them on your device:

1. Turn on your unit
2. Go to the Main Menu
3. Select Settings
4. Select My Maps
5. Select Map Set
6. Select the country you wish to load on your unit eg: North America
7. Confirm that you wish to load these maps by selecting Yes
8. The device will restart and load the International Maps.
Please note that when you first turn on the unit overseas, it can take up to 6 minutes for the unit to locate your position. This is because the GPS chip has a memory that allows it to approximate the location of the satellites to pick up the signal faster. When you travel a large distance whilst the unit is off, it needs to be begin the search for satellites from scratch and this is why it may take longer the first time you use the unit overseas. You will also experience this delay upon returning to your local country.

If you experience any errors during the map installation, please note down the error message and contact our technical support team on 1300 628 626 (AU) or 0800 466 286 (NZ) or via the contact form at the bottom of this page.

Need further Information ?

If the above answer did not give you the answer you were looking for, or you need further information please complete the box below and we will answer your question personally.

Copyright © 2016 MiTAC Intl.